Political Science Program

Skip Navigation \| RSSS Home \| ANU Home \| Search ANU \|
	Political Science Program RSSS

Political Science

Research

	Projects
	APSA
	ANZSOG
	REPP
	Deliberative Democracy
	Parliamentary Studies

Research Project

Public Services: Exit and Voice as a means of Enhancing Service Delivery

Keith Dowding

With Peter John it examines the relationship between exit and voice mechanisms and their effects upon service satisfaction. The research is supported by the British Economic and Social Research Programme.